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Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right, even if your issue doesn't fall into the categories below - feel free to get in touch.

Defective or Damaged Items: We offer a free replacement or a full refund if an item arrives damaged, has a manufacturing error, or is the wrong item.

Reporting Window: Issues must be reported to us within 30 calendar days of delivery. And a photo of the issue may be required.

For support with refunds/deliveries please contact us at;

info@lazyraccoonadventureco.com

Are any purchases final sale?

Due to our t-shirts being made to order, we can not issue a refund unless they arrive damaged or the wrong size/print has been sent to you.

But if you change your mind with the order please reach out to the team as soon as possible, and we may be able to cancel the order before it has been processed.

Info@lazyraccoonadventureco.com

When will I get my order?

Our T-shirts are made to order, and are normally printed within 2 to 3 days or purchase. Then allow another 3-5 days for standard delivery within the UK.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with tracking information.

Delivery times vary depending on your location.

Where are your products manufactured?

Our T-shirts are Comfort Colours 1717, a relaxed fit with a heavyweight cotton. All T-Shirts designs are printed to order locally in the UK.

• Country of Origin / Sourced From: Made in Honduras (and select global production facilities)

• Material: 100% pre-shrunk ring-spun US cotton

• Fabric Weight: 6.1 oz/yd² (heavyweight)

• Knit Type: Tubular knit (without side seams)

How much does shipping cost?

There is a flat fee for standard shipping within the UK of £3.99.

Orders over £45 will automatically qualify for free standard shipping during checkout.

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